Microsoft-Dynamics-Crm
Thứ 3, Ngày 27/01/2015, 16:00
Remarkable Features
27/01/2015

REMARKABLE FEATURES

The mission with Customer Engagement solutions from Microsoft Dynamics is to enable companies to deliver amazing customer experiences via intelligent customer engagement. We provide end-to-end customer engagement solutions so that companies can deliver customer experiences that are personalized, proactive and predictive. Companies can:

  • Personalize customer experiences by creating end-to-end, outcome-focused journeys that engage customers at the right time and place with the right message.
  • Create proactive experiences by determining the next best interaction with your customer based on context.
  • Make customer engagement predictive by using analytics, internal and external data to identify patterns and predict outcomes.
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SERVICE INSURANCE

 
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