Training is to give thorough and thoughtful advice
Training is to help specialists get the best out of the system. Therefore, training methods play an important role in the process of technology transfer and implementation. The goal is that trainees will be able to operate the system, foresee and solve problems in the shortest possible time, reduce information damage and exploit data while waiting for the system supplier to provide optimal solutions.
Trainees are managers, human resource managers and specialists in updating data to exploit SureHCS. They will be classified according to their operation levels and trained in the following:
- Goals and functions of each module in SureHCS.
- Use online text files and help files.
- Read and use documents.
- Find out about system administration (OS, Databases...).
Data protection, data copying and recovery, problem analysis and control, quick troubleshooting are also what they will be trained in.
The goal is that specialists will be able to operate the system before testing sample data with the application of SureHCS. It is important to improve training and help trainees to discuss the factors, strengths and weaknesses of the system.
Training is divided into different levels, depending on how SureHCS is exploited.
Trainees must be able to achieve the goals of the system problem and must not be heavily dependent on the solution provider. As far as information analysis and appraisal are concerned, the main training program includes:
- Information models in the system
- Built-in information treatment processes
- The system's extended processing ability
The foregoing shows that data analysis and exploitation are impossible if data are not sufficiently collected. The most important thing is to understand the information treatment processes in the system, thus helping superiors to manage enterprises in accordance with SureHCS. It is necessary to inspect and manage specialists during the exploitation of the system.
Most of those who use and exploit the system are specialists in updating corporate data. They will be trained in standard data input processes. They must know how to exploit the system, collect and process information in databases, detect and correct errors.
System administrators
System administrators are responsible for the supervision of the network system and databases in the SureHCS system. The training program includes:
- Information models in the system
- Built-in information treatment processes.
- The system's processing ability and orientations.
- Data security measures, namely copying and protecting data, creating users, assigning privileges…
The goal is that system administrators will be able to maintain the system, take part in solving problems and informing the solution provider about problems. They also take part in system administration and data protection.